Privacy Policy

HouseKart ("HouseKart", "we", "our", or "us") operates the website https://www.housekart.ai (the "Platform"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Platform, AI-powered property search tools, property listings, and related services.

By accessing or using our Platform, you agree to the practices described in this Privacy Policy.

We use your information to:

• Provide and improve our services
• Match users with relevant properties
• Respond to inquiries and support requests
• Facilitate communication between buyers, sellers, builders, and agents
• Personalize property recommendations
• Improve our AI-powered search and chatbot features
• Send service-related notifications
• Send marketing and promotional communications where permitted by law
• Display and promote relevant property listings
• Conduct advertising and marketing campaigns
• Measure advertisement performance and conversions
• Create audiences for remarketing and retargeting campaigns
• Analyze user engagement with property advertisements
• Analyze platform performance and user behavior
• Detect fraud, abuse, and security incidents
• Comply with legal obligations

When you submit an inquiry regarding a property, your contact information and inquiry details may be shared with:

• Property owners
• Real estate agents
• Builders or developers
• Authorized business partners associated with the property

This sharing is necessary to facilitate communication regarding the property in which you expressed interest.

By submitting a property inquiry, you consent to being contacted through phone calls, SMS, email, WhatsApp, or other communication channels regarding the requested property and related real estate opportunities.

HouseKart may advertise and promote property listings through various channels, including:

• Search engines
• Social media platforms
• Display advertising networks
• Real estate marketing partners
• Lead generation platforms

To support these activities, we may collect and use information such as website visits, property searches, device and browser information, advertising identifiers, and cookie and tracking data.

We may use third-party advertising and analytics services to measure campaign performance, display relevant property advertisements, perform remarketing activities, and track conversions and lead generation.

We do not sell personal information to advertisers.

We use cookies, pixels, tags, and similar technologies to remember user preferences, improve website functionality, analyze traffic, measure advertising effectiveness, and deliver personalized property recommendations.

Technologies used may include:

• Google Analytics
• Google Tag Manager
• Google Ads Conversion Tracking
• Meta Pixel (Facebook and Instagram)
• Other analytics and advertising tools

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain Platform functionality.

We do not sell personal information.

We may share information with:

• Property owners
• Real estate agents
• Builders and developers
• Service providers and technology partners
• Cloud hosting providers
• Analytics providers
• Marketing and advertising platforms
• Legal authorities when required by law

We retain personal information for as long as necessary to provide our services, maintain business records, facilitate property transactions and inquiries, resolve disputes, enforce agreements, and meet legal and regulatory obligations.

When information is no longer required, it will be securely deleted, anonymized, or aggregated.

Depending on your jurisdiction and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, please contact us using the details provided below.

We implement reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your information may be processed and stored in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during international transfers.

Our Platform is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

The Platform may contain links to third-party websites, property portals, service providers, or external resources. We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies before providing personal information.

We process personal information in accordance with applicable privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 (India), where applicable.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

HouseKart
Website: https://www.housekart.ai
Address: Bangalore, Karnataka, India